Privacy Policy

Effective Date: Oct 15, 2025

Last Updated: Oct 15, 2025

Jyuni Inc. ("Jyuni," "we," "our," or "us") is committed to protecting the privacy and security of the information we collect from users of our platform, website, and related services ("Services"). This Privacy Policy explains what data we collect, how we use it, how we protect it, and the rights you have regarding your information.

This policy applies to all users of our Services in the United States and any other applicable jurisdictions.

1Information We Collect

We collect the following types of information:

A. Personal Information

Information that identifies or can reasonably identify an individual, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Professional credentials and affiliations
  • Account login credentials
  • Payment or billing details (if applicable)

B. Client or Patient Data (if applicable)

When used by behavior analysts or providers, our platform may receive or store client data, including:

  • Demographic details
  • Treatment notes and data collection entries
  • Progress reports
  • Session records
  • Assessment information

This information is handled in accordance with applicable privacy laws, including HIPAA where required.

C. Device & Usage Data

We automatically collect technical information such as:

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages accessed
  • Date and time of access
  • Platform navigation and feature usage

D. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, secure accounts, and analyze usage. Users can manage cookie preferences through browser settings.

2How We Use Information

We use collected data for purposes including:

  • Account creation, authentication, and user support
  • Delivering and maintaining the Services
  • Facilitating documentation, treatment data collection, and reporting
  • Communicating updates, notices, and support messages
  • Billing, invoicing, and subscription management (if applicable)
  • Ensuring system security, fraud prevention, and legal compliance
  • Platform analytics, service improvements, and feature development

We do not sell personal data.

3Legal Bases for Processing (If Applicable)

Depending on your jurisdiction, data may be processed based on:

  • Contractual necessity
  • Legitimate business interests
  • Compliance with legal obligations
  • Consent when required by law

4Data Sharing & Disclosure

We may share information in the following limited situations:

A. Service Providers

We may use trusted third-party vendors to help operate our Services (e.g., hosting, cloud storage, analytics, secure messaging, payment processing). These partners only receive data necessary to perform contracted services and are bound by confidentiality and security obligations.

B. Legal and Compliance Requirements

We may disclose data when required to:

  • Comply with laws, court orders, or government requests
  • Protect the safety, rights, or property of users or the public
  • Enforce our Terms of Service

C. Business Transfers

In a merger, acquisition, restructuring, or sale of assets, data may be transferred as part of the transaction, subject to confidentiality safeguards.

We do not sell personal information to third parties.

5HIPAA & Client Data

If Jyuni acts as a Business Associate under HIPAA, we comply with all applicable privacy and security requirements. Covered Entities or providers using our platform remain responsible for obtaining necessary consents and directing how client data is processed.

A Business Associate Agreement (BAA) will be provided where required.

6Data Security

We implement administrative, technical, and physical safeguards to protect information, including:

  • Encrypted data transmission and storage
  • Access controls and authentication procedures
  • Activity monitoring and audit logs
  • Secure hosting environments
  • Staff training on data privacy

No system is 100% secure, but we use industry-standard practices to minimize risks.

7Data Retention

We retain information only as long as necessary for legitimate business or legal purposes, including:

  • Maintaining user accounts
  • Compliance with regulatory requirements
  • Backup, audit, or dispute resolution

Upon account termination or deletion requests, data will be securely removed or anonymized unless retention is legally required.

8Your Rights

Depending on your location, you may have rights such as:

  • Access to your personal information
  • Correction or updates
  • Deletion or anonymization
  • Restriction of processing
  • Data portability (where applicable)
  • Opt-out of communications

Requests can be made using the contact information below. We may verify your identity before acting on any request.

9Children's Privacy

Our Services are not directed to individuals under 13 unless authorized by a parent/guardian or permitted provider (e.g., under a BAA). We do not knowingly collect personal data from minors without appropriate consent and legal authorization.

10State & Regional Rights (e.g., CCPA/CPRA, HIPAA, etc.)

If you are located in states with privacy laws such as California, Colorado, Virginia, or others, you may have additional rights. We comply with state-specific legal requirements and provide appropriate disclosure and access mechanisms.

11International Data Transfers

If you access our Services from outside the United States, your data may be processed in the U.S. and other jurisdictions. We use appropriate safeguards such as contractual clauses when required.

12Changes to This Policy

We may update this Privacy Policy periodically. The "Effective Date" at the top reflects the latest version. Continued use of our Services after changes indicates acceptance of the revised policy.

13Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us at:

Jyuni Inc.

Wilmington, Delaware, USA

Email: contact@jyuni.com